Frequently Asked Questions (FAQs)
1. What does LeadFinder do?
LeadFinder is an extra tool in Zoho CRM that lets people search for leads or businesses by keyword, location, and a set distance. It gets emails from business websites and uses Google APIs like the Places API and the Maps JavaScript API.
2. What does LeadFinder do in Zoho CRM?
LeadFinder and Zoho CRM are a good match. It uses Google to look up useful business information like their contact information, information about their industry, and more. It automatically adds useful information to your Zoho CRM when you turn it on.
3. What types of business data can LeadFinder find?
LeadFinder collects a lot of data, including the company's website, industry, location, key people, phone numbers, email addresses, ratings, reviews, latitude, longitude, zip codes, and social media links.
Yes, LeadFinder was made with privacy and following the rules in mind. It doesn't break any privacy rules because it only uses information that is already available to the public from Google search results. Users should only use the tool in a responsible way that follows any laws about protecting data that apply.
5. Who is the creator of LeadFinder?
LeadFinder was made by Zenith Innovations, which is a Zoho Advanced Partner, Consultant, and Extension Developer.
6. When was LeadFinder first released?
LeadFinder was first available on October 7, 2021.
7. When was the last version released?
On July 25, 2024, the most recent version came out.
8. How many times have people set up LeadFinder?
More than 900 people have bought LeadFinder from the Zoho Marketplace.
9. What does LeadFinder do?
LeadFinder is a tool for marketing.
FIND AND TYPE IN QUESTIONS
10. How do I put in keywords?
Type the word you want to find in the box that says "keyword." If you want to find software houses, you can type "software house" or "software" to get useful results.
11. What are some words I can use to find things?
"Software house," "restaurant," "dentist," "gym," "real estate," "lawyer," and so on are all business-related words.
12. What should I put in the Location box?
Type in the name of the place where you want to see the results. It could be a city, a region, a country, or even a specific address, like "London," "Los Angeles," or "New York."
13. How do I pick the distance or area to search?
In the radius field, you can type in the distance in kilometres. There needs to be a whole number that is more than 0, like 1, 2, 3, 4, or more. It can't be lower than zero.
14. How big can I make the circle?
The documentation doesn't say what the maximum radius is, so you can use any positive number as the radius.
15. Can you look in more than one place at the same time?
The instructions don't say anything specific about how to look for more than one place at once. You would have to search for each place one at a time.
FILTERS AND FEATURES: QUESTIONS AND ANSWERS
16. What do the filters do?
Filters let you choose how you want to sort the data you get. You can turn on the filters you want to see information that meets certain criteria. Turn on the Telephone filter if you only want to work with
leads that have a phone number.
17. What kinds of filters can I use?
The documentation talks about filters, such as the Telephone filter and the ability to filter leads based on whether they need to have certain data fields.
18. What does it mean to "Select All/Unselect All"?
You can either choose leads one at a time or click "Select All" to process all of the data at once so you can download or import it. To "Unselect All," turn off this filter.
19. Can I change the view?
You can choose how you want to see the data by switching between List View and Grid View.
20. Can I look at leads on a map?
The "View on Map" action does show you where all of your leads are on a map.
21. What do you see when you look at the list?
You can see lead information in a list when you use List View. This includes important information like your name, contact information, location, and other things.
22. What do you see in Grid View?
Grid View shows leads in a grid of cards, which makes it easier to see more than one lead at a time.
Questions that come up a lot about sending and receiving goods
23. How do I add data to Zoho CRM?
Once you've chosen your leads, do this:
To keep reviews in Notes, turn on the switch. Don't turn it on if you want to keep them in a Multi-line field. Then, pick your CRM Module and click "Next."
Next, look at the types of data and map the Module fields for each attribute.
Check out the Summary of the data that will be brought in.
Click "Import" to save the data.
To finish, click "Done."
24. What do you need to do to draw a map of the fields?
The data type for most fields should be "Single Line." The fields for Latitude, Longitude, and Zip should all be Decimal, and the Reviews field should be Multi-Line.
25. Can I add data to any CRM module?
You can put the information you found into any part of your CRM.
26. Should I put reviews in a Notes field or a Multi-line field?
You can keep reviews in either a Multi-line field or Notes. In the first step of the import process, use the switch to pick what you want.
27. Can I get leads and talk to people at the same time?
You can import both the company or lead and the people who work there (owners, managers, employees, etc.) by clicking the "Import Contact Person" button.
Choose the module that lets you get in touch with people and their friends. When you pick the Leads module, the dropdown will automatically show the associate modules. Choose an associate to
connect the lead with the people who are in charge of it.
29. What does it mean to connect a field?
A linking field helps the lead or company get in touch with the right people more easily. You can choose this field from the drop-down menu when you import mapping.
30. Can I have some records?
You can save some records as .csv files so you can use them later.
You can download data in the .csv format, which stands for "Comma Separated Values."
32. Can I have all of the records or just some of them?
You can only download the records you checked the boxes next to.
33. What happens when I click "Import"?
The data is saved to the CRM module you chose when you click Import. Next, you'll see a screen that says "Finish." To finish, click on it.
34. Can you give me the leads' phone numbers?
A "Get Contact Person" button will show up below that lead if the contacts have LinkedIn profiles. When you click on it, it will show you a complete list of contacts.
35. What kinds of things can you find out about people you can talk to?
It has the name, job title, and a link to the contact person's LinkedIn profile.
36. Are there people you can talk to about all the leads?
The "Get Contact Person" button will only show up for leads who have LinkedIn profiles for their contacts.
37. How do I look up the LinkedIn pages of people I know?
To see someone's LinkedIn profile, click on the LinkedIn Profile URL next to their name in the list of contacts
38. Can LeadFinder send a lot of emails at once?
Yes, LeadFinder lets you send a lot of emails to some data.
LeadFinder has a button that uses AI to help you write emails that are interesting and appealing so that leads will pay attention and become potential customers.
40. Can I send emails to all of the leads I picked at once?
Yes, you can send emails to more than one lead at a time with the bulk email feature.
41. How does the AI email writer help?
The AI email writer helps you write emails that are appropriate for the person you're sending them to, interesting, and professional. These emails can help you get more people to respond and turn leads
into paying customers.
Questions about the trial and the price
42. What does the trial period include?
During the trial period, users can send 10 emails, do 10 searches, and find 2 owners. You can also test the extension's Google Maps API key for ten days.
43. How long does the trial go on?
The Google Maps API key works for 10 days, and the extension works for 15 days.
44. What happens after the trial period ends?
You need to make your own Google API Key and buy the extension from the Zoho Marketplace after the trial period ends. Three days before your trial ends, you will get a warning.
45. When will I get a letter saying my trial is over?
Three days before your trial ends, you will get a message telling you what's going on.
46. What do you get for the money?
Once you have your own Google API Key, you can do as many searches as you want, send 100 emails made by AI, and look up 100 owners every month.
47. Do you have to pay for LeadFinder, or is it free?
LeadFinder costs money after the free trial period.
48. Do I have to get the extension from the Zoho Marketplace?
If you want to keep using the extension after the trial period ends, you have to buy it from Zoho Marketplace.
49. What are the differences in the search limits between the free trial and the paid version?
You can search for free up to ten times, but if you pay, you can search as many times as you want (as long as you have your own API key).
50. What are the rules for finding owners in the free and paid versions?
You can look up two owners for free and up to 100 owners for a fee each month.
51. How many AI emails can I send without paying?
AI sends 10 emails for free and 100 emails for pay every month.
Questions about how to use the Google API
52. Do I need to get my own key for the Google API?
You can use the extension for free for 10 days, but after that you'll need to make your own Google API key to keep using it.
53. Why do I have to make my own Google API key?
You need to get your own Google API Key because the free one will stop working ten days after you install the extension.
54. Which Google APIs do you need to use?
You need to turn on:
- Places API (New) - https://console.cloud.google.com/apis/library/places.googleapis.com
- The old Places API can be found at https://console.cloud.google.com/apis/library/places-backend.googleapis.com
- The Geocoding API can be found at https://console.cloud.google.com/apis/library/geocoding-backend.googleapis.com
https://console.cloud.google.com/apis/library/maps-backend.googleapis.com is the link to the Maps API.
55. Do I need to create a billing account to use the Google APIs?
To use the API key, you need to link a billing account to your Google Cloud project. You can only use the API key if you have set up a billing account.
56. Should there be a limit on the API key?
Don't tell anyone the key, but don't limit it.
57. How do I get a key for the Google API?
Please follow these steps:
- Sign in to your Google account and then click on this link: https://console.cloud.google.com/.
- Create a New Project
- Choose the new project that was just created
- Go to Billing and set up your account there.
- To turn on all four APIs you need, go to APIs in the Google Maps Platform.
- To make a new API key, go to Google Maps Platform > Credentials > Create New Credentials.
- Don't limit your API key; just copy it.
- Add it to LeadFinder and click "Save."
58. LeadFinder: Where do I put my API key for Google?
In the Extension settings, you can enter your API key. You can enter your API key into a special box and save it.
59. What will happen if I don't make a billing account?
For your API key to work, you need to link it to a billing account. You have to do it, according to Google.
60. Can you use the same API key for more than one project?
Yes, but it's better to make a different API key for each project so you can keep track of them and keep them safe.
61. Do you have to pay to use Google APIs?
You can use Google for free, but you might have to pay for more. To find the most up-to-date prices, go to Google Cloud.
Questions and answers about your profile and past
62. Can I see the things I've looked up?
Yes, at the top right of LeadFinder, you can see your profile status and history. This includes the emails that AI sends, the searches you do, and Owner Lookups.
63. What can we learn from what has happened before?
Your history shows the Owner Lookups and searches you've done, as well as the emails that AI wrote for you.
64. Where on the page can I find the profile?
The profile area is in the upper right corner of the LeadFinder interface.
65. What types of integrations are available to me?
In the profile settings, you can see the LinkedIn account and API key that you linked.
66. How do I connect my LinkedIn account?
You can connect your LinkedIn account to your profile in the profile settings.
67. Does LeadFinder keep track of how I set up my integration?
LeadFinder will remember your choice until you change your LinkedIn account, API key, or disconnect it.
68. Is it okay for me to quit using LinkedIn?
Yes, you can disconnect your LinkedIn account from the settings for integrations.
69. Can I change my API key at a later time?
You can change your API key in the settings for integrations at any time.
Common Questions About Getting Email and Data
70. How does LeadFinder find people's email addresses?
LeadFinder uses automated web scraping methods to get emails directly from the websites of the businesses it finds.
71. Are you going to be able to get all of the email addresses?
LeadFinder can only get emails from business websites that are open to the public. Not every business has an email address on its website.
72. What else is taken away automatically?
LeadFinder can find a business's name, address, phone number, website, ratings, reviews, location coordinates (latitude and longitude), and zip codes all by itself.
Yes, you can save the data as a .csv file that you can use in other programmes or systems.
LeadFinder gets its data from Google APIs, which are usually right. But people should check important information before using it.
QUESTIONS ABOUT TECHNICAL ISSUES AND COMPATIBILITY
75. Which versions of Zoho CRM can LeadFinder work with?
You can use LeadFinder with Zoho CRM Enterprise and higher. There are no free or cheaper versions of it.
76. Is it possible to use LeadFinder on your phone or tablet?
The instructions don't say anything about whether or not it works on mobile devices, but since this is a Zoho CRM extension, it should work on any device that has Zoho CRM.
77. What kind of deployment is this?
The Zoho platform is what LeadFinder is built on.
78. Do I need to be an administrator to set up LeadFinder?
Yes, only people who are admins can add apps and extensions to Zoho CRM.
79. Is it possible for more than one person in my company to use LeadFinder?
Yes, only people who have the right subscription plan can use the extension after an admin installs it.
Help and Support: Answers to Your Questions
80. What if my API key doesn't work?
If you have an API key problem or any other problem, Zenith Innovations can help. If you need to talk to them, you can email them at info@zenithinnovations.net. You can also get to the LeadFinder -Google Maps API Guide by clicking this link. 81. Where can I find files that will be useful to me?
You can get help documentation at:
82. Is there a video of the demo?
You can see a demo video on both the Zenith Innovations website and YouTube.
83. How can I reach Zenith Innovations for help?
84. Where can I find Zenith Innovations?
These are the places where Zenith Innovations has offices:
Bahria Town Phase IV, Rawalpindi, Pakistan, Plaza 135, 4th Floor, Civic Centre
312 W 2nd St., Unit A-1518, Casper, WY 82601, USA
85. Can I talk to you about issues with the extension?
You can tell Zenith Innovations about problems by going to their Zoho Marketplace page or by contacting them directly.
86. Is there help for customers included with the purchase?
Yes, Zenith Innovations does offer help with their extension. If you have any problems or questions, you can get in touch with them.
Common Questions About Use Cases and Benefits
87. Who can use LeadFinder to their advantage?
LeadFinder can help anyone who works in B2B lead generation, like sales teams, marketers, business development managers, recruiters, and more.
88. Who can use LeadFinder?
LeadFinder can be used in many different areas, like healthcare, technology, retail, professional services, hospitality, and more.
89. How does LeadFinder help you finish things more quickly?
It finds leads and fills out forms for you, so you don't have to do it by hand. This gives you more time to talk to people who might buy from you.
90. Can I use LeadFinder to learn more about my rivals?
Yes, you can learn about your competitors and the state of the market by searching for businesses in your field.
91. What good does it do to focus on one area?
It helps you target your marketing to the areas where your ideal customers live, which makes it more effective.
92. Can I use LeadFinder to get in touch with businesses near me?
Yes, it's a great way to find businesses in your area that are close by. This is great for marketing campaigns that target businesses in your area.
Common questions about best practices and advice
93. How detailed should my keywords be?
Start with general keywords and then narrow them down as you find more information. You could start with "restaurant" and then add "italian restaurant" to make it more specific.
94. How far apart should cities be?
A smaller radius (1–5 km) might be enough if there are a lot of people in the city. You might need a bigger radius (10 to 50 km) if you want to go somewhere that isn't in a city.
95. Do I have to use filters all the time?
Use the filters that work best for you. If you only want leads with phone numbers and email addresses, turn on the filters for those. This will speed up the process of cleaning up the data.
96. How often do I need to check?
This depends on what your business needs and how often new businesses open in the area you're interested in. People look for things once a month or once every three months.
97. What should I do with the CSV files I got?
You can use CSV files to back up data, share it with coworkers, bring it into other systems, or look at it when you're not online.
Before you get in touch with someone, look at their LinkedIn profile to make sure your message fits with their work history.
99: How can you best use the AI email feature?
Have the AI write the first drafts of your emails, and then add things that make them more personal, like information about the lead or your offer.
100. Should I bring in all the leads I find or just a few of them?
Only import leads that fit your ideal customer profile to keep the quality of your CRM data high.
LIMITATIONS AND QUESTIONS ABOUT THOUGHTS
101. Are there any limits depending on where you are?
LeadFinder works anywhere in the world where Google Maps data is available. But the data might not be of the same quality everywhere.
102. LeadFinder can help businesses that aren't on Google?
No, LeadFinder only works with Google APIs, so businesses can only be found on Google Maps or Places.
103. What if a business doesn't have a website?
LeadFinder will still find the business if it is on Google Maps, but email scraping won't work if the business doesn't have a website.
104. Are there any rules about how you can use Google APIs?
You can only use Google APIs a certain number of times, and using them a lot costs money. You can find out more in your Google Cloud console.
105. Can I look for people instead of businesses?
LeadFinder is mostly used by people to find businesses. You can get in touch with people by using the "Get Contact Person" button on business leads.
106. Does LeadFinder work in all countries?
Yes, it works in all countries where Google Maps is available, but some places may not have as much business information.
Support & Related articles
- LeadFinder Knowledge Base
- LeadFinder Google Maps API Guide
- LeadFinder Release Notes
- For any other queries please Submit Tickets
In case of any issues during setup or installation, please feel free to contact us at.